1. Data Controller
Indicare AB (company registration number 559571-2091), hereinafter “Indicare”, is the data controller for the processing of personal data within the scope of our operations.
Contact:
info@indicare.se
Indicare processes personal data in accordance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).
2. Roles under GDPR
Indicare provides a cloud-based service for managing regulatory inspections and property-related documentation.
• Data Controller: For personal data relating to our own contacts (customers, suppliers, partners)
• Data Processor: For personal data processed within the service on behalf of our customers
Data ProcessingAgreements (DPAs) are entered into with all customers in accordance with Article 28 GDPR.
3. How We Collect Personal Data
We collect personal data through:
- Direct contact (email, phone, meetings)
- Customer agreements and business relationships
- Use of our service
- Our website (including cookies and analytics tools)
4. Categories of Personal Data
Data processed asData Controller:
- Name
- Job title
- Company/organization
- Email address
- Phone number
- Communication history
- Billing information
Dataprocessed within the service (as Data Processor):
May include personaldata related to:
- Properties and facilities
- Objects subject to inspection
- Documentation and reports
- User accounts and permissions
Processing is limited to what is necessary for the functionality of the service and the customer’spurposes.
5. Purpose and Legal Basis
We process personaldata in order to:
- Fulfill contracts with customers
- Provide, administer, and develop the service
- Manage customer relationships and support
- Ensure information security and traceability
- Comply with legal obligations
- Communicate and market our services
Legal bases:
• Contract (Article 6(1)(b))
• Legal obligation (Article 6(1)(c))
• Legitimate interest (Article 6(1)(f)), such as:
- customer relationships
- product development
- security and operations
• Consent (Article 6(1)(a)), for example for newsletters or cookies
You may withdraw your consent at any time.
6. Cookies and Tracking
We use cookies andsimilar technologies to:
- Improve website functionality
- Analyze user behavior
- Measure and improve our services
You can manage or block cookies at any time through your browser settings.
7. Data Retention
We retain personal data only as long as necessary:
- Contract data: during the contract period + up to 7 years (accounting legislation)
- Customer data in the service: according to customer agreements
- Marketing data: until you object or withdraw consent
When data is no longerneeded, it is deleted or anonymized.
8. Security and Data Storage
We implementappropriate technical and organizational security measures in accordance with Article 32 GDPR, including:
- Access control and authorization management
- Encryption where applicable
- Logging and traceability
- Regular security reviews
Personal data is processed and stored within the EU/EEA unless otherwise agreed.
9. Transfer to Third Parties
We only share personaldata with:
- IT providers and operational partners (data processors)
- Authorities when required by law
All providers arebound by Data Processing Agreements.
If personal data istransferred outside the EU/EEA, appropriate safeguards such as Standard Contractual Clauses (SCCs) are used.
10. Your Rights
You have the right to:
- Access your personal data
- Request correction
- Request deletion
- Object to processing
- Request restriction of processing
- Receive your data (data portability)
You also have theright to lodge a complaint with the Swedish Authority for Privacy Protection(IMY).
11. Changes to This Policy
We reserve the rightto update this policy. The latest version is always available on our website.
Terms of Use –Indicare
The Service
Indicare provides acloud-based service for managing regulatory inspections and property-related documentation.
Agreement
Use of the service isgoverned by a separate customer agreement, quotation, or procurement contract.
Customer Responsibilities
The customer isresponsible for:
- Ensuring that registered data is accurate
- Properly managing user permissions
- Using the service in accordance with applicable laws
Availability
Indicare strives to maintain high service availability in accordance with agreed service levels.
Intellectual Property Rights
All rights to thesoftware and system belong to Indicare AB or its licensors.
Limitation of Liability
Indicare shall not beliable for indirect damages, loss of profit, or consequential damages, unless otherwise required by mandatory law.
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